How to Order Groceries with Bento
A Step-by-Step Guide to our Ordering System
Welcome to Bento! We’re glad you’re here. Now that you’ve been invited to participate in our personalized nutrition program, you can order your weekly groceries in 6 easy steps.
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1. Enroll
You will receive a text once you’ve been invited to start ordering. Click the link in the text and Bento will send you a One Time Passcode. Enter the passcode in the prompt to complete your enrollment.
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2. Sign In
Once you’re enrolled, we’ll send you a link to our ordering page, where you can begin placing your weekly orders.
You’ll need your mobile phone to receive a One Time Passcode before you can log in.
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3. Address
If prompted, enter your delivery address.
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4. Select Your Groceries
Select your groceries from the list of options available. Your options are specially tailored to your nutritional needs by registered dietitians.
You can click on each option to see exactly what will be included in the order.
If you have a special dietary restriction (vegan, gluten free, dairy free, etc.), you can update your preferences at this time.
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5. Select Your Delivery
Select a day and a 2-hour delivery window from the slots available.
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6. Submit
You’ll see a summary of your order. If everything looks correct, hit submit. We’ll text you with order updates.
You can always check the status of your upcoming orders on your dashboard on our ordering site. And if you have any questions about ordering, your account or anything else, you can contact our Support Team at support@gobento.com or 800-936-3022.